Organizational Development

ANY business in today's fast-moving environment that is seeking to arrest change will be sorely disappointed.  In fact, businesses should embrace change.   Without it, businesses would likely lose their competitive edge and fail to meet the needs of a potentially vast base of loyal customers.

How I can Help

AS a seasoned OD practitioner with over 20 years of working with FORTUNE 500 companies, I can easily identify and apply the necessary OD tools and techniques to achieve improved organizational performance.  The following summary illustrates my repertoire of OD experience.

Service Improvement

Staff

Engagement

Leadership Development

Culture

OD Diagnostic Tools and Techniques

  • Observation

  • Review of organizational metrics 

  • Survey or questionnaire of key stakeholders

  • Focus groups

  • Benchmarking exercises

  • Knowledge Management

OD Intervention

  • Training/learning needs analysis

  • Lean Process Mapping

  • Role redesign

  • Creative thinking tools

  • Facilitated events

  • Focus groups

  • Force field analysis

  • Stakeholder analysis

  • SWOT

OD Diagnostic Tools and Techniques

  • Survey or questionnaire (e.g. Staff Survey)

  • Focus groups

  • Interviews

  • 7S model

  • Knowledge Management

OD Intervention

  • Appreciative Inquiry

  • Creative thinking tools

  • Facilitated events

OD Diagnostic Tools and Techniques

  • Organizational metrics (e.g. staff turnover and retention figures, staff survey results, exit interview feedback)

  • Focus Groups

  • Interviews

  • Evaluation

OD Intervention

  • Training Needs Analysis

  • Large Scale Consultation Exercises

  • Team Building

  • SWOT Analysis

  • Staff Engagement Activities

  • Surveys

OD Diagnostic Tools and Techniques

  • Interviews

  • Observation

  • Questionnaire

OD Intervention

  • Team building exercises (i.e., experiential exercises)

  • Facilitated group discussions

  • Creative thinking tools

  • SWOT Analysis

  • Personality testing and use of psychometric team tools

P.O. BOX 6103 SAN ANTONIO, TEXAS 78230

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T: 210-347-9261