Diversity

Talk to any company in today's world and it becomes obvious that its community is composed of diverse demographics. As a result, these organizations need to know how to embrace eclectic thoughts, behaviors, and perspectives. Dealing with diversity requires skills and competencies. Leadership must understand how to encourage a spectrum of thinking and be able to adapt internal culture in order to address the global marketplace needs. Read on to see how I have improved organizational cultures through a non-threatening and inclusive approach to diversity.

How I can Help

I make sure that we understand the issues and the vision of your organization. Delving into and organization without a strategic and mindful approach will ensue in landmines that can be legally devastating. Over 20 years of diversity and multi-cultural experience has educated and prepared me for some of the most challenging issues in regions throughout the United States as well as the Middle East, Europe, and Latin America. Here is a snapshot of my combined work and outcomes.

Clients

  • Blue Cross Blue Shield of SC

  • Energizer Battery Company

  • Esurance

  • Fleet Morgage Group

  • Josten's

  • Kraft General Foods

  • General Motorola of Alabama

  • Novartis

  • Pella Doors

  • Pepsi-Co

  • Radio Shack

  • SCANA

  • Searle

  • Sedgwick

  • State Farm

Results

Executive Buy-In and Alignment - Created company specific business-cases to show resistant executives the potential outcomes of launching a diversity/multicultural strategy and execution plan. Careful messaging and precise information about the value of diversity had a revolutionary effect on many executives. As a result, client companies met their diversity goals and outcomes. ​

 

Bottom Line Results - Credited with creative and unique approaches that reached beyond the classroom to create personal and systemic changes. Developed a model entitled Work, Shop, Pray, and Play™ that was applied at the largest insurance company in the U.S. resulting in marketshare gains of 25%. ​​

 

Recruitment - Applied a strategic approach to recruitment that included innovative sourcing of candidates both in the U.S. as well as in the Middle East. ​

 

Global Initiatives - Accrued vast multicultural knowledge through international work in Latin America, the Middle East, and Europe. Created customized initiatives ranging from recruitment processes to customer service initiatives. ​

 

Summary of Interventions - The work included facilitation (at all levels), training, mentoring, shadowing, and implementation of change management processes. ​

 

Diagnostic Tools - Utilized surveys, interviews, observations, and focus groups/round table discussions, and root cause analysis. Built entire Diversity curriculum including courses for international clients.​

P.O. BOX 6103 SAN ANTONIO, TEXAS 78230

Call

T: 210-347-9261